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  • City of Milwaukee
  • 11/14/19
  • Milwaukee, WI
  • 53233
  • 58,462 / Yearly
  • Full-Time
Under the general direction of the Public Services Area Manager, a Library Branch Manager serves as Librarian-in-Charge of a branch library, providing leadership for Branch staff and managing the overall service plan and operation of the agency, which includes collection development and maintenance, services and programs, patron and community relations, outreach and partnership development, and oversight of the general maintenance and security of the library building and grounds.

The Milwaukee Public Library (MPL) offers a dynamic, innovative work environment where each employee contributes to making the Library the best Third Place possible Inspiration starts here, we help people read, learn and connect!

Direct and work with staff to provide library services to the residents living in the service area, including overseeing reference and readers' advisory service to patrons and the provision of materials, including books, audiovisual materials, computerized databases, and programs.
Initiate contacts in the community and work with community organizations in library-connected programs; form partnerships with neighborhood organizations and businesses for the enrichment of the communities the library serves.
Represent the library in community organizations; speak at meetings; and apprise community leaders of library resources and services. Adjust collection offerings and create programming in response to neighborhood needs and evolving community conditions.
Develop and direct librarians, interns, reference assistants, and others who perform reference, bibliographic, community work, programming, and other services by holding regular staff meetings, setting goals, planning and developing performance standards, and assisting staff in reaching performance standards through regular and consistent feedback. Make recommendations for hiring, disciplinary action, and termination as necessary.
Through the Branch Library Services Assistant, supervise clerical staff, including scheduling, assigning duties, recordkeeping, managing workflow and materials handling, and evaluating performance; enforce safe work procedures.
Provide local leadership on the interpretation and implementation of general MPL policy with branch staff through various communication tools and staff meetings.
Apply library policies to specific library situations, and consult with Administration on possible policy improvements.
Supervise expenditures of book funds allotted to the branch library, prepare budget requests, and oversee the execution of grant contracts as required.
Supervise maintenance of operations records; write annual, monthly, and special reports.
Respond to complaints from patrons and interpret policies and procedures. Assess security issues for immediate resolution or escalation to the MPL security team and executives.
Read reviews of materials as applied to the neighborhood served.
Work with staff and system selectors to assure appropriate and well-balanced collections.
Promote use of the library and its collections, and contribute to social media about library activities.
Participate in library-sponsored TV and radio presentations, and write bibliographic articles as required.
Plan and present programs on a variety of subjects of community interest.
Serve on system-wide committees; interpret needs of branch library; and supervise preservation of library property.
Take an active part in professional association activities and keep abreast of library literature.

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